{{ __('email.common.greeting', ['name' => $ticket->client?->first_name ?? __('email.common.customer')]) }}
{{ __('email.ticket_reply.new_reply') }}
| {{ __('email.ticket_reply.ticket_id') }} | #{{ $ticket->tid ?? $ticket->id }} |
| {{ __('email.common.subject_label') }} | {{ $ticket->subject }} |
| {{ __('email.ticket_reply.reply_from') }} | {{ ($isStaffReply ?? false) ? __('email.common.staff') : __('email.common.client') }} |
{{ __('email.common.reply_label') }}:
{{ $replyMessage }}
{{ __('email.ticket_reply.view_conversation') }}
{{ $companyName }}